13-16 Oct 2020
VIRTUAL EVENT

Education Program

The Luxperience Education Program will host a series of webinars from industry leaders, exploring new opportunities for personalised travel businesses to thrive in the future. Delve into the issues that matter most to you with expert insight and lively panels throughout the event. Webinars will broadcast live each day, featuring Q&A and recordings will be made available for all attendees regardless of their time zone.

Tuesday 13 October 2020

We are delighted that Luxperience 2020 will open with an address from Senator the Hon Simon Birmingham, Minister for Trade, Tourism and Investment followed by Q&A. You can register to join this session and the full education progam at the link below


Australia and New Zealand have always been closely linked, and now with the increasing discussion around travel bubbles and corridors, it’s likely that they will be the first international destinations for the region’s HNWI travellers. With unique destinations and experiences on both sides of Tasman eager to welcome back visitors from both domestic locations and abroad, hear directly from Tourism Australia and Tourism New Zealand as they discuss the opportunities for domestic rebounds and the importance of refocusing marketing on local high-end experiences, as well as plans for intra-regional travel and what that means for luxury travel operators in the near future.


Wednesday 14 October 2020

So much that has happened in 2020 has been imposed on us. But whilst there will continue to be things that we can’t control, we can make and change our future. Pandemics – and other crises – can be forcing houses for innovation. Luxury has been at the forefront of this for thousands of years, using these global events as catalysts for change and enlightenment. In this session, renowned travel futurist Carolyn Childs of MyTravelResearch.com returns to Luxperience to help us find out. With Carolyn’s help, Luxperience attendees won’t just uncover the future, they will create it! Using a validated framework grounded in design thinking, Carolyn will delve into her trends treasure chest and help us identify the trends and opportunities that matter most to our respective businesses. The aim will be for every participant to take back at least ONE idea they can implement in their own business. This will be a hands-on session where you will take back control of your future. Some pre-work may be required.


Think of tropical islands, and you instantly conjure up images of secluded paradises – and maybe a coconut. Traditionally a popular destination for HNWI travellers, buoyed by their inherent isolated locations and exclusive high-end experiences, islands are poised to be one of the first luxury travel sectors to bounce back. Join our panel as they discuss how these destinations will lure luxury travellers back to their idyllic shores and what challenges they will face as they re-focus on more local source markets and ensure repeat visits even when global borders open.


Thursday 15 October 2020

Philanthropic tourism is not a new concept, but with so much negative talk about over–tourism and the exploitation of local cultures even before the pandemic struck, more luxury travellers will be thinking about how to spend their dollars compassionately, and to use their privilege to become dynamically involved in global projects in a hands-on way. This session explores how HNWI travel can be a significant sustaining force for eco and social endeavours and shares insights from organisations who are transforming the travel experience and harnessing tourism dollars for the greater good of climate and communities.


The aviation sector was one of the first to be hit by border closures, yet the allure of 'travel bubbles' continues to give the entire industry – and prospective travellers hope. How are airlines adapting to keeping the skies and international trading routes open? What myths do we need to dispel for clients and what new products and processes will they see when they return to the skies? This panel includes two airlines uniquely placed to share insights into the next phase of air travel, with Qatar Airways being one of the few international carriers to operate continuously throughout the last 6 months, and Air New Zealand witnessing an impressive domestic rebound and customer demand driving new product innovation.


Friday 16 October 2020

For an ever-increasing number of our hero Australian products and experiences, a sustainability legacy with high appeal for luxury travellers is at their core: wildlife conservancy, education and conservation of our natural environments, and importantly, understanding of and respect for a thriving culture, both Indigenous and contemporary, and the economic impact of tourism on regional economies and communities. As we plan for a post-COVID world, connection with this sort of positive impact has heightened appeal and value.


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Event Program

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Virtual Workshop Program

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